Legal

Privacy policy

Effective Date: October 20th, 2026
Last Updated: October 20th, 2026

1. Introduction

Hemisferio LLC ("Hemisferio," "Company," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our website, create an account, subscribe to publications, purchase research products, contact us, or otherwise interact with our services.

It also explains the privacy rights that may be available to you under applicable law.

This Policy applies to personal information processed in connection with our website and related services. Additional notices may apply to specific products, consulting engagements, or other activities.

2. Information We Collect

The information we collect depends on how you interact with Hemisferio and which services you use.

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

Contact information: Name, email address, telephone number, business address, company, and professional title.
Account information: Username, account preferences, authentication information, and account settings.
Subscription information: Subscription tier, selected publications, access entitlements, billing status, and transaction history.
Payment-related information: Transaction identifiers, payment status, billing details, and other information required to process or document purchases.
Communications: Messages, inquiries, feedback, and information you provide when requesting research, consulting, or other services.
Professional information: Information you choose to provide about your organization, industry, research interests, or business requirements.
Event information: Registration details and participation information when you register for a Hemisferio event.

Please do not submit sensitive personal information through general website forms unless it is specifically requested through an appropriate process.

2.2 Payment Information

Payments may be processed by third-party payment providers.

Depending on the provider and payment method, the provider may collect card details, billing information, payment credentials, and fraud-prevention information directly.

Hemisferio will handle payment information according to the actual payment integration and applicable legal obligations. We do not claim that payment-card information is never stored or processed by our systems until the website's technical configuration has been verified.

2.3 Information Collected Automatically

When you visit the website, we or our service providers may automatically collect certain technical and usage information, including:

IP address and approximate geographic location derived from it.
Browser type, operating system, device type, and technical identifiers.
Pages visited, referring pages, links clicked, and time spent on the website.
Access timestamps, diagnostic information, and server logs.
Cookie identifiers and similar tracking information, where enabled.

The specific information collected depends on the hosting provider, analytics configuration, cookies, and other technologies deployed on the website.

2.4 Information from Third Parties

We may receive information from service providers that support our operations, such as payment processors, website analytics providers, hosting providers, subscription platforms, and event-management services.

We may also receive information from business contacts or publicly available professional sources where appropriate for legitimate business and research purposes.

Any such collection and use will be subject to applicable law and the relevant provider's practices.

3. How We Use Personal Information

Hemisferio may use personal information for the following purposes:

Providing services: Creating and administering accounts, delivering subscriptions, providing purchased reports, and responding to service requests.
Processing transactions: Managing purchases, subscription renewals, billing, refunds, and payment-related inquiries.
Communications: Responding to inquiries, sending service notices, and communicating about consulting engagements or events.
Subscriptions and marketing: Sending newsletters, research updates, and promotional communications where permitted and, when required, with your consent.
Website operations: Maintaining functionality, diagnosing errors, improving navigation, and evaluating website performance.
Security and fraud prevention: Detecting suspicious activity, protecting accounts, preventing misuse, and maintaining system integrity.
Research and business development: Understanding aggregate audience interests, evaluating demand for research products, and improving our services.
Legal compliance: Maintaining required records, responding to lawful requests, enforcing agreements, and protecting legal rights.

We will not use personal information for materially different purposes without providing notice or obtaining consent when required by law.

4. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

Maintain account sessions and authentication.
Remember preferences and website settings.
Support security and fraud prevention.
Measure website traffic and performance.
Understand how visitors interact with our content.
Support advertising or marketing functions if those are implemented.

Some technologies may be provided by third parties, which may process information under their own privacy policies.

Where required by law, non-essential cookies or tracking technologies will be activated only after obtaining the appropriate consent. You may also be able to manage cookies through your browser settings or any consent-management tool provided on the website.

Disabling certain technologies may affect website functionality.

Website implementation requirement: The final policy should identify the actual analytics and tracking providers and accurately describe their behavior. Do not publish claims about consent banners, advertising cookies, or tracking practices until the website's configuration has been confirmed.

5. How We Share Personal Information

Hemisferio does not promise that personal information is never shared. We may disclose information in the following circumstances, subject to applicable law.

5.1 Service Providers

We may share relevant information with vendors that help us operate the website and provide our services, including:

Website hosting and infrastructure providers.
Account authentication and subscription-management providers.
Payment processors and billing platforms.
Analytics and performance-monitoring providers.
Email delivery and newsletter platforms.
Event-management and customer-support providers.

These providers may process information on our behalf or in accordance with their own legal responsibilities.

5.2 Professional and Business Services

We may disclose information to legal, accounting, auditing, insurance, or other professional advisers where reasonably necessary for business operations, compliance, or protection of our legal interests.

5.3 Legal and Security Matters

We may disclose information where reasonably necessary to comply with applicable law, respond to valid legal process, investigate suspected fraud, protect the safety or rights of individuals, or establish, exercise, or defend legal claims.

5.4 Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable legal requirements.

5.5 With Your Direction or Consent

We may share information when you request or authorize the disclosure, or when another lawful basis permits it.

5.6 Sale of Personal Information and Targeted Advertising

Hemisferio will describe its actual data practices in accordance with applicable law. If the Company sells personal information, shares it for targeted advertising, or engages in another activity that triggers a legal opt-out right, it will provide the required disclosures and mechanisms.

The existence of third-party analytics or payment providers does not, by itself, establish whether an activity legally constitutes a sale or targeted advertising.

6. Email Communications and Marketing

If you subscribe to our newsletter or elect to receive research updates, we may use your email address to send the communications you requested.

You may unsubscribe from marketing emails through the unsubscribe link or another available method.

Even if you opt out of marketing communications, we may still send essential messages relating to purchases, subscriptions, account security, contractual obligations, or changes to our services.

We will comply with applicable requirements governing marketing communications.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, maintaining accounts, documenting transactions, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods may vary by information type and purpose. For example:

Account information may be retained while an account remains active and for a reasonable period afterward.
Billing and transaction records may be retained for applicable accounting, tax, and legal requirements.
Support communications may be retained as needed to address the relevant request or dispute.
Technical logs may be retained according to operational, security, and hosting requirements.

When information is no longer needed, we will delete it, de-identify it, or securely dispose of it where appropriate and technically feasible, subject to applicable law.

Specific retention periods should be established internally based on the actual systems and legal obligations.

8. Data Security

Hemisferio takes reasonable steps to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the systems involved, safeguards may include access controls, authentication measures, secure transmission, vendor oversight, backups, and other administrative, technical, and organizational protections.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

If a security incident occurs, Hemisferio will assess and respond to it in accordance with applicable legal obligations, including any required notifications.

9. Your Privacy Rights

Depending on your location and the laws applicable to Hemisferio, you may have rights regarding your personal information, which may include:

Requesting access to personal information we maintain about you.
Requesting correction of inaccurate information.
Requesting deletion of eligible information.
Obtaining a portable copy of certain information.
Opting out of certain sales, targeted advertising, or profiling activities where applicable.
Withdrawing consent where processing is based on consent.
Appealing certain decisions concerning a privacy-rights request where required by law.

These rights are subject to applicable exceptions and limitations.

9.1 How to Submit a Request

To submit a privacy request, contact:

Privacy inquiries: [Insert designated privacy email address]

Please describe the nature of your request and provide sufficient information for us to verify your identity and locate the relevant records.

We may request additional information where reasonably necessary to verify your identity or authority to make the request. We will handle requests within the time limits and procedures required by applicable law.

If a request is denied and applicable law provides an appeal right, we will explain how to submit an appeal.

9.2 Authorized Agents

Where required by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require verification of the agent's authority and your identity, subject to the applicable legal requirements.

9.3 Complaints

You may contact us with concerns about our privacy practices. Nothing in this Policy limits any right you may have to contact an appropriate regulator or pursue another remedy available under applicable law.

10. International Data Transfers

Hemisferio focuses on the Americas and may serve users or clients located in multiple countries.

Depending on the website's hosting, payment, analytics, email, and other service providers, personal information may be processed or stored in the United States or other countries.

The legal protections applicable to personal information may differ between jurisdictions. Where required, Hemisferio will implement appropriate safeguards for international transfers and provide any additional disclosures required by law.

The Company's actual hosting and vendor locations should be confirmed before this section is finalized.

11. Children's Privacy

The website and its subscription services are intended for a general professional and public audience, not specifically for children.

Hemisferio does not knowingly collect personal information online from children in circumstances where parental consent or other legal requirements apply without satisfying those requirements.

If you believe that a child has provided personal information inappropriately, please contact us at [Insert designated privacy email address]. We will assess the request and take appropriate action consistent with applicable law.

Any age restrictions, parental-consent procedures, or child-directed services must be determined based on the website's actual audience and functionality.

12. Third-Party Websites and Services

The website may contain links to third-party websites, publications, databases, event platforms, or payment services.

Those services may operate under their own terms and privacy policies. Hemisferio is not responsible for third-party privacy practices except where applicable law provides otherwise.

We encourage users to review the privacy notices of third-party services before providing information directly to them.

13. Changes to This Privacy Policy

We may update this Policy to reflect changes in our services, technologies, business practices, or legal obligations.

The revised Policy will be published on the website with an updated revision date. Where required, we will provide additional notice or obtain consent before implementing material changes.

We encourage users to review this page periodically.

14. Contact Us

For questions, concerns, or requests relating to this Privacy Policy, please contact:

Hemisferio LLC
Privacy inquiries: [Insert designated privacy email address]
Business mailing address: [Insert business mailing address]
Website: [Insert official website URL]